They used photographs and video to attract buyers and provided updated information for showings and open houses. Our texts, calls and emails were answered promptly. Their organization skills, knowledge of the market and honesty were key assets. When there were offers, they were quick to move forward and kept us informed.
They were easy to work with. In this market we would never have found a house without them!
They had such patience as two houses, even after inspections, were not going to work. They set up and were present for every inspection. Michelle and Ralph suggested wonderful resources for all types of home needs from an excellent contractor to a locksmith. They were so prompt with all the needs associated with purchasing a home and gave me such excellent advice. I highly recommend them!
Together with her husband, Ralph, they make a great team that is able to respond promptly to inquiries and requests. Thank you!
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I felt like I was a member of their family and they were looking out for my best interests. What a fabulous team!
In every transaction they have handled every little detail while always keeping us updated.
They are efficient and pleasant Michelle is a taskmaster at explaining the intricacies of real estate to the lay person.
They care about the clients and make things painless during the process of selling or buying. We have used them several times since 1990 and we glad they are still in the biz today.
I have been impressed with them since the moment we met. These folks have great integrity and that is really important to me. Something that is critical to me is being responsive. Michelle and Ralph were always prompt in exploring new properties, keeping me in the loop on progress and in their communication. I thank them for such a dedicated and successful process.
Far exceeded my expectations in every category. I give them my highest recommendation.
I’ve personally used them on multiple transactions. I highly recommend.
The amount of time they spent with us to find our new home was very much appreciated and we are grateful for their help and support during the home buying process. Scott and Lori Brown
They explained the process thoroughly, and answered all of our questions. They also have a great network of contacts that helped us prepare our 25 year old house for inspections and respond to the issues identified. We would use the Hartleys again next time, and would recommend them to others with no hesitation.
Donna J
They explained every step of the way if I needed to know, and anything that didn't require any action on my part they handled quickly and quietly. The house closed within a month of being listed. I can not recommend them enough!
They have helped me and my family for years and their service never waivers. They are always on top of things that need to be done to complete transactions on time and to make sure it goes smoothly.
The transactions went smoothly. The Hartleys listened and and supported our ideas.
Ralph and Michelle sold our home in just a few days for $9,000 over the asking price. Everything with the process went so smoothly.
They were wonderful to work with 26 years ago and our recent experience was equally professional and efficient. Great communicators with personalized service!
We secured both of our home contracts due to their focus and tenacity. They’re highly professional, yet also very kind and down to earth. In my opinion, there is no better realtor team in Tucson.